Right now after no air and no hot water since Friday. I am very angry. I called emergency maintenance Monday b/c you cannot get through to property office. You cannot get thru to property office b/c they use a portable phone. So in each emergency situation there is no recourse, no information. People are in the dark figuratively and literally. Monday I was told a flipped needed to be switched to call PEPCO. Since utilities are in condo fee, me calling PEPCO does no good. I was told someone would call me back this has not happened. I just recalled and was told all power should be back on "maybe Friday". I have dealt with poor plumbing, I had months of mice but not being able to speak to someone when there is a problem is disheartening, dangerous and frustrating. If the office knows the phone dies - why not get a land line?? Put up flyers update, have a cooling station or relief area. We have elderly and children in the complex -who are fragile, they can dehydrate and die in this heat. I lost my landline phone service yesterday and my cell reception was affected - this is unacceptable. It seems like Bethesda Park doesn't care about the tenants.