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Health & Fitness

Your Past Customers Already Know You

If you offer a great product at a fair price along with a pleasant buying experience I would say that it's nearly impossible that your customers would not purchase from you.

Many businesses look at acquiring customers as something of an assembly line - they come in the door, make a purchase, go back out the door and it's on to the next one.

While that's a perfectly reasonable outlook if you only look at the money you can make today, allow me to broaden your mind a little.

Your customers are not on an assembly line - they're on a Ferris wheel!

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If you offer a great product at a fair price along with a pleasant buying experience I would say that it's nearly impossible that your customers would not purchase from you.

And if they're not I can think of the main reason.

Find out what's happening in Rockvillewith free, real-time updates from Patch.

You didn't ask.

Did you call your customer a week after the purchase to see how their buying experience went? Did you send them a Christmas card? A birthday card? Did you ask them to buy something else from you?

You didn't? Because you didn't have time?

I get it. You're busy running your business looking for the next customer or client (who you haven't met yet) to come in your store (or your life). Meanwhile there's a group of people whose name, address, phone number and email address (you do have their email address, don't you?) that you love to buy from you.

If you only asked.

For additional information on how to get your old customers back, please visit Local Marketing Muscle.

Local Marketing Muscle provides local marketing and local SEO services to small businesses. For more information please contact Thaddaeus Hubbard at (443) 599-9053 or visit http://localmarketingmuscle.com

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